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Customer Support
If you’re having any issues with one of our products or services, please do not hesitate to contact us and let us know how we can be of assistance!
Email: support@birdfy.com
Phone: +1 (866) 749-0567 (Monday-Friday 9:00 am-5:00 pm PST).
24/7 Live Chat: Support widget -> Live chat/Leave a message.
Please check our Help Center, as your question may have already been answered on our Support Page - an easy fix could be just a click away!
MVR Service Inquiries
If you have questions about our MVR (Moment Video Recording) services, please reach out to us.
Email: shop@birdfy.com
More info: https://www.birdfy.com/pages/birdfy-mvr-moment-video-recording-service
Wholesale Inquiries
If you are interested in wholesale and bulk purchase opportunities with Birdfy, reach out to us for a comprehensive discussion and discover how you can partner with us.
Email: wholesale@birdfy.com
PR Inquiries
Let us know if you would like to review one of our products or are interested in featuring one of our products or services in any publication!
Email: press@birdfy.com
KOL Inquiries
If you are interested in collaborating as a KOL with Birdfy, please contact us at marketing.us@netvue.com or partner@birdfy.com.
Birdfy Fund & Birdfy Live Projects Partnership Inquiries
For inquiries regarding Birdfy Fund or Birdfy Live partnership projects, please contact us for more information.
Email: partner@birdfy.com
Birdfy Fund Project: https://www.birdfy.com/pages/birdfy-fund
Birdfy Live Project: https://www.birdfy.com/pages/birdfy-live
Blog/UGC Content Submissions
If you would like to submit interesting bird-related blog posts, videos, or images, send them to Email: content@birdfy.com.
Mystery Customer Program
If you are part of our Mystery Customer Program and need assistance with product testing, contact us at：mysterycustomer@birdfy.com
Legal Inquiries
For any legal questions or concerns, please contact us at:
Email: legalaffairs@netvue.com
General Inquiries
Send us an email at hi@birdfy.com. We’ll get back to you as soon as we can!
Opening hours
Mon - Fri, 9:00am - 5:0pm PST
